What is OCC in Aviation? (Operations Control Center)

In the world of aviation, there are various components that work together to ensure efficient and safe operations. One critical element is the Operations Control Center (OCC), also known as the Operations Control Center. The OCC serves as the nerve center of an airline or aviation organization, where key decisions are made to manage and control flight operations. It is a centralized facility that monitors and coordinates all aspects of an airline’s operations, including flight planning, scheduling, dispatch, maintenance, and communication.

The primary objective of the OCC is to ensure that flights are operated in compliance with safety regulations and company policies while optimizing efficiency and minimizing disruptions. It acts as a command center that oversees all activities related to flight operations, working collaboratively with different departments and teams to ensure smooth operations from pre-flight planning to post-flight analysis and reporting.

Within the OCC, there are various specialized teams and areas dedicated to specific functions, such as flight dispatch, crew scheduling, maintenance control, and weather monitoring. These teams work in close coordination to manage and support flight operations, addressing any issues or challenges that may arise during the course of a flight.

Let’s dive deeper into the different aspects and functions of the Operations Control Center in aviation.

The Role of Operations Control Center (OCC)

The Operations Control Center plays a vital role in ensuring the smooth functioning of an airline’s operations. Its key responsibilities include:

  • Flight Planning and Scheduling: The OCC is responsible for planning and scheduling flights, considering various factors such as aircraft availability, crew resources, airspace restrictions, and weather conditions. It prepares flight plans, routes, and alternate options for efficient and safe operations.
  • Flight Dispatch: The flight dispatch team within the OCC is responsible for coordinating and monitoring flights throughout their journey. They ensure that flights are dispatched on time, maintain communication with the pilots, and provide updates regarding weather conditions, air traffic control, and any other relevant information.
  • Crew Scheduling and Management: The crew scheduling team within the OCC is responsible for managing the deployment, scheduling, and coordination of flight crew members. They ensure that crew members are assigned to flights according to regulations, rest requirements, and availability.
  • Maintenance Control: The maintenance control team within the OCC monitors and tracks the maintenance status of the aircraft fleet. They coordinate with maintenance personnel to ensure that all aircraft are in an airworthy condition and oversee any necessary repairs or inspections.
  • Weather Monitoring: The OCC includes a dedicated team or access to weather monitoring services that provide real-time weather updates and forecasts. This information is crucial for flight planning, decision-making, and ensuring the safety of flights.
  • Communication and Coordination: The OCC serves as the central point of communication and coordination between various stakeholders, including pilots, ground operations, air traffic control, maintenance personnel, and other departments within the airline. It facilitates seamless information flow and ensures effective collaboration to resolve any operational issues.

The OCC operates 24/7, 365 days a year, to ensure continuous monitoring and support for flight operations. It acts as a hub of information and expertise, enabling quick responses to any unexpected events or challenges that may arise during flights.

Technologies and Tools Used in Operations Control Center

The Operations Control Center relies on a range of technologies and tools to effectively manage flight operations. These include:

  • Flight Operations Systems: Airlines utilize sophisticated flight operations systems that facilitate flight planning, scheduling, and performance monitoring. These systems provide automation and real-time data to support decision-making within the OCC.
  • Aircraft Tracking and Surveillance: The OCC utilizes aircraft tracking systems, such as ADS-B (Automatic Dependent Surveillance-Broadcast), to monitor the position and movement of aircraft in real-time. This provides situational awareness and enables proactive decision-making.
  • Communication Systems: The OCC relies on robust communication systems to maintain constant contact with pilots, ground personnel, air traffic control, and other relevant parties. This includes voice communication, data links, and messaging platforms.
  • Weather Monitoring Tools: Weather monitoring tools integrated within the OCC provide up-to-date weather information, including radar imagery, satellite imagery, and weather forecasts. These tools assist in assessing weather-related risks and making informed decisions.
  • Information Management Systems: The OCC utilizes information management systems to gather, analyze, and disseminate information related to flight operations. These systems ensure that critical data is available in real-time and accessible to relevant stakeholders.
  • Collaborative Decision-Making Tools: Collaborative decision-making tools enable different teams within the OCC to collaborate effectively, streamline processes, and address operational challenges collectively.

These technologies and tools empower the Operations Control Center to proactively manage flight operations, mitigate risks, and enhance the overall efficiency of an airline’s operations.


The Operations Control Center (OCC) plays a crucial role in the aviation industry by overseeing and managing flight operations. It serves as the nerve center where flight planning, dispatch, crew scheduling, maintenance control, and communication are coordinated and monitored. The OCC ensures that flights are operated efficiently, safely, and in compliance with regulations and company policies.

With the aid of advanced technologies and tools, the OCC enhances decision-making, facilitates collaboration, and optimizes the overall performance of an airline’s operations. It acts as a centralized hub of information and expertise, enabling prompt responses to unforeseen events or challenges.

The Operations Control Center is an integral part of the aviation ecosystem, ensuring that passengers reach their destinations safely and on time. It is an essential component that contributes to the smooth functioning and success of airlines around the world.

For More: What is ACS2 in Aviation? (Audio Control System)