Leg support Both legs (SSR), abbreviated as LEGB, is an essential code used in aviation to indicate a passenger’s requirement for support or assistance involving both legs during boarding, deplaning, or while in flight. This special service request (SSR) is particularly relevant for passengers who face mobility challenges, ensuring that they receive proper care and assistance when navigating through the aircraft. LEGB is part of the broader category of special service requests used by airlines worldwide to facilitate a safe and comfortable travel experience.
In the aviation industry, SSR codes help airlines communicate specific passenger needs between airport staff, cabin crew, and ground handlers. Leg support Both legs (SSR) identifies those passengers who require support for both legs, which may include the use of crutches, leg braces, or other mobility aids requiring assistance from airline personnel. Recognizing a LEGB code in a passenger manifest allows airlines to deploy trained staff and equipment to meet these mobility needs effectively.
Technical Details of Leg support Both legs (SSR)
The integration of Leg support Both legs (SSR) into airline passenger handling systems is accomplished through a standardized set of procedures defined by the International Air Transport Association (IATA). The LEGB code is incorporated into passenger reservation systems and communicated via the standard message element for special service requests. This allows for immediate identification and appropriate response to any passenger requiring both leg support.
Typically, a passenger marked under LEGB requires support during boarding ramp usage, seat transfer, and sometimes even during in-flight mobility. Airlines maintain detailed protocols for LEGB passengers, including the use of aisle wheelchairs capable of navigating the aircraft corridors with minimal obstruction. According to aviation safety standards, the assistance personnel must be trained in techniques for safe physical support and the use of medical equipment that supports both legs.
Leg support Both legs (SSR) in Passenger Handling
Leg support Both legs (SSR) plays a critical role in passenger handling at airports and onboard the aircraft. Passengers identified with the LEGB code might require additional time for boarding and deplaning, since supporting both legs often involves coordination with mobility aids and safe transfer protocols. Airlines communicate the LEGB status to gate agents and cabin crew to ensure that these passengers are assisted promptly and without delay.
Handling LEGB passengers requires specialized equipment such as upgraded aisle chairs, leg braces, and cushioned supports. Crew members also need to be briefed on assisting passengers without causing further injury or discomfort. Modern airlines tend to use electronic documentation systems that flag LEGB seamlessly so adjustments in seating assignments and crew assignments can be made before the flight begins.
Importance of Accurate SSR Entries for Leg support Both legs (SSR)
Proper entry and update of the Leg support Both legs (SSR) code in reservation and operational systems are critical for passenger safety and operational efficiency. Inaccurate or missed SSR entries, especially for LEGB, can lead to delays, compromised safety, or inadequate assistance for the passenger. Airlines often employ double-check systems and cross-verification processes to ensure the accuracy of LEGB and other special services codes before flight departure.
Accurate LEGB SSR reporting also assists airline medical teams and emergency responders in the event of an onboard emergency evacuation. Passengers with leg support needs are prioritized appropriately, enabling quicker and safer removal from the aircraft. For more detailed information on special service requests and their importance, you can refer to the official [IATA SSR guidelines](https://www.iata.org/en/policy/consumer-pax-rights/special-service-requests/).
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