Customer Originated Change (COC) refers to a process that allows customers of Boeing 737 aircraft to customize certain aspects of their planes to meet their specific needs and requirements. With COC, customers have the opportunity to make alterations and modifications to the standard configuration of the aircraft, tailoring it to their unique preferences. This added flexibility allows airlines and operators to create a personalized flying experience for their passengers, ensuring maximum comfort, efficiency, and functionality.
In this article, we will delve into the concept of Customer Originated Change on the Boeing 737, explore its benefits, and examine the various aspects that can be customized to enhance the aircraft’s performance and passenger experience.
The Power of Customer Originated Change
Customer Originated Change empowers airlines and operators by granting them the ability to tailor their aircraft to meet their specific operational needs. This customization process enables them to optimize the aircraft’s capabilities, leading to improved efficiency and performance.
One of the key advantages of COC is its ability to enhance fuel efficiency. Airlines can choose to incorporate advanced winglets, such as the Boeing Split Scimitar Winglets, which significantly reduce drag and improve fuel burn. These winglets are designed based on feedback and inputs from operators, allowing them to achieve better fuel economy and reduce emissions. Such modifications not only benefit the airlines economically but also contribute to a greener and more sustainable aviation industry.
Another aspect that can be customized through COC is the interior configuration of the Boeing 737. Airlines can choose from a range of seating arrangements, cabin layouts, and in-flight amenities to create a comfortable and unique passenger experience. This includes options for extra legroom, lie-flat seats for long-haul flights, and customized lavatory facilities.
Moreover, airlines can also opt for cabin upgrades, such as mood lighting systems, larger overhead bins, and advanced inflight entertainment options. These enhancements not only contribute to passenger satisfaction but also serve as a competitive advantage for airlines seeking to differentiate themselves in a crowded market.
The Customization Process
The COC process begins with the customer working closely with Boeing’s engineering and design teams to identify the desired modifications and enhancements. The teams analyze the feasibility of the proposed changes and provide recommendations to ensure the aircraft’s airworthiness, performance, and safety are not compromised.
Once the modifications are finalized, the changes are implemented during the aircraft’s production or during maintenance and retrofit programs. Throughout the process, rigorous testing and certification procedures are conducted to ensure compliance with regulatory requirements and industry standards.
It is important to note that COC does not involve major structural alterations to the aircraft, as it is primarily focused on interior cabin configurations and specific performance enhancements. Any modifications that may impact the aircraft’s structural integrity or airworthiness would fall under a different process, such as a supplemental type certificate (STC).
Benefits of Customer Originated Change
The adaptation and customization options offered through COC provide numerous benefits to airlines, operators, and passengers alike.
1. Enhanced Operational Efficiency: By tailoring the aircraft to their specific operational requirements, airlines can achieve improved fuel efficiency, reduced maintenance costs, and optimized performance.
2. Passenger Satisfaction: Customized cabins and amenities allow airlines to create a unique and comfortable experience for passengers, resulting in increased satisfaction and loyalty.
3. Differentiation and Branding: The ability to customize the aircraft’s interior enables airlines to stand out among competitors and establish a distinct brand identity.
4. Flexibility: COC offers flexibility as an airline’s needs evolve over time. The ability to modify the aircraft’s configuration allows for better adaptability to changing market demands and trends.
Customer Originated Change (COC) is a powerful tool for airlines and operators to customize their Boeing 737 aircraft, enabling them to optimize performance, enhance passenger experience, and differentiate their brand. Whether it is incorporating fuel-saving winglets or designing a unique cabin layout, COC empowers customers to tailor the aircraft to their specific needs and preferences. The ability to adapt and customize the aircraft ensures that the Boeing 737 remains a versatile and efficient solution for airlines in an ever-evolving aviation industry.
By leveraging the benefits of COC, airlines can create a truly personalized flying experience, ensuring that passengers enjoy every moment of their journey onboard a Boeing 737.